FAQs

  • How the Revision Process Works

    To ensure your video is just right, we offer three revision options:

    • 5 changes – $300

    • 10 changes – $500

    • 20 changes – $800

    These revisions apply to the edited video you receive after our initial editing. Our goal is to minimize revisions by clearly understanding your vision from the start. You always have the option to leave the details to us—we’re passionate about delivering a video that brings your vision to life.

    What Can You Change?

    1. Text: You can request changes to any titles or text overlays, such as wording, placement, or style.

    2. Music: We offer 3 music options at the start. After reviewing the final video, you can request a new track or select new music options.

    3. Footage (Video, Photos, Visuals): Replace, swap, or remove any clips. You can also send us existing footage or images to incorporate into the video.

    4. Logo Animation: If you’d like adjustments to the logo animation after seeing the video, we can modify the style, timing, or effects.

    What’s Not Included?

    The revision process does not include major changes to the video’s structure or narrative, or requests for additional filming. If you need significant rework or extra filming, we will provide a separate quote based on additional editing and filming hours.

    Our Commitment

    We make sure to do our best to understand your vision from the start, and we’ll collaborate closely with you to ensure the final video reflects your story. You can trust us to handle the details, using our best skills to bring your project to life.

  • After receiving your video, stills, or visual art, you have 2 weeks (14 calendar days) to submit your revision requests. For each revision, please:

    • Provide the exact timestamp for video changes

    • Include a clear explanation of your desired modifications

    • Be as specific as possible in describing the changes

    Revision Expiration Your revision requests must be submitted within 30 business days of the delivery date. This applies to:

    • Revisions included in your package

    • Separately purchased revision credits

    Please note that any unused revisions will expire after the 30-business-day period. We recommend submitting your requests promptly to ensure we can accommodate all desired changes.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.